Healthcare Provider Enhance Productivity
How We Helped a Leading Healthcare Provider Enhance Productivity, Accuracy, and User Experience with Athena Screens Integration Using Chrome Extensions
Introduction:
In the healthcare industry, seamless integration of patient information is critical for providing accurate and timely care. Our client, a leading healthcare provider from the North American region faced the challenge of streamlining data entry and comparison processes between our patient information web application and Athena screens. Recognizing the need for a more efficient solution, our technical team embarked on developing a novel approach using Chrome extensions.
Designed to enhance productivity, accuracy, and user satisfaction, our solution supports a wide range of clinical and administrative workflows, including office visits, diagnostic & injection orders, surgical management, precertification and authorization management, and end-to-end scrubbing & billing process automation.
Challenge:
The existing workflow involved manual data entry and comparison, leading to inefficiencies and the potential for errors. Healthcare professionals were spending valuable time navigating between the web application and Athena screens, impacting productivity and increasing the risk of inaccuracies in patient data.
Solution:
To address these challenges, our technical team designed and implemented a Chrome extension that seamlessly surfaces Athena screens within the patient information web application. This innovative solution allows healthcare professionals to access relevant Athena screens directly within the context of their workflow, eliminating the need to switch between applications.
Key Features:
- Embedded Athena Screens: The Chrome extension integrates Athena screens seamlessly into the web application, providing a unified and intuitive user interface.
- Real-time Data Synchronization: Any changes made within the Athena screens are instantly reflected in the patient information web application, ensuring data accuracy and consistency.
- Customizable Views: Healthcare professionals can customize their views, choosing the Athena screens most relevant to their workflow and patient interactions.
Results:
- Time Savings: Healthcare professionals now spend less time toggling between applications, resulting in a 50% reduction in overall data entry time.
- Increased Accuracy: Real-time data synchronization has minimized the risk of errors, leading to a 90% improvement in the accuracy of patient information.
- Enhanced User Satisfaction: The intuitive and streamlined workflow has contributed to increased user satisfaction among healthcare professionals, as reflected in positive feedback and reduced frustration levels.
Conclusion:
The successful integration of Athena screens into the patient information web application using Chrome extensions has transformed the workflow, resulting in substantial productivity gains and improved data accuracy. This innovative technical solution not only addresses operational challenges but also enhances the overall user experience for healthcare professionals ultimately contributing to better patient care.
As we continue to explore opportunities for technological advancements, this case study exemplifies our commitment to leveraging innovation to optimize processes and deliver excellence in healthcare services.